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Rane Sixty-2 & Sixty-4 - Troubleshooting USB Connection Issues

The Rane 60-Ii and Sixty-Four mixers for Serato DJ are plug-and-play 2-deck and four-deck professional turntablist mixers with dual USB ports, software controls, and internal effects. This guide walks through troubleshooting USB connection issues betwixt the Sixty-Ii, Sixty-Iv, and your computer.

Contents

• General USB Troubleshooting
• Troubleshooting Connection Issues on Windows
  • Check the Audio Playback Devices
  • Reinstalling USB Device Driver
  • Update USB drivers
• Troubleshooting Connection Issues on Os X
  • Reset the MIDI connection
  • Create a new MIDI/Audio configuration
  • Remove 3rd-Party MIDI Drivers
    
• Further Technical Support

General USB Troubleshooting

Restart Your Computer

This is a simple step which is ofttimes disregarded. Restarting your computer can resolve diverse issues. Information technology'southward also practiced practice to restart after any kind of driver or software installation to make sure everything works correctly.

Bank check You lot've Installed the correct Drivers

Both the Rane Sixty-Two & Sixty-4 require drivers to exist installed before it will connect to your computer.

Install Serato DJ. Once information technology is opened and the Sixty-2 or 60-4 is connected for the first time, the software volition prompt you to install the driver.

Yous can also download the drivers directly from our Rane website on each production's respective download page:

• Rane Threescore-Ii Downloads
• Rane Sixty-Four Downloads
  

Important Firmware Update for Apply with Serato DJ

The Rane Sixty-Two, Sixty-Four, Threescore-Eight, and SL3 require a firmware update to be compatible with Serato DJ one.half-dozen.0 and newer.

• Important Firmware Update Information For Use With Serato DJ
  

Try another USB Port and Cable

Try connecting your controller using a dissimilar USB port and using a unlike USB cable. Not all USB cables are created equal and some provide college connection quality. You might have a faulty one.

Appropriate use of USB Hubs with Serato DJ

Using a non-powered USB hub, splitter, docking station or other USB devices to connect any Serato supported hardware to your figurer may cause issues with connexion and playback.

If you are having an event, disconnect your USB hub and connect your supported hardware direct to the USB port of your computer.

If your calculator has USB iii.0 ports, and your controller is a USB 1.0 device (such every bit the Rane TTM57SL), nosotros suggest the use of a powered USB ii.0 hub to help USB current flow. This may dramatically better your experience when connecting a controller and is a good troubleshooting step to try.

Remove conflicting audio devices, sound cards or interfaces

Practise y'all use any other sound applications? Exercise you lot have any other sound devices continued to your computer other than your Serato DJ controller? Having other audio devices continued (specially other sound cards/interfaces) tin can conflict with connected Serato DJ controllers and may outcome in an intermittent connexion.

Unplug all other audio devices, uninstall or disable any other audio drivers, and restart your computer.

Troubleshooting Connectedness Issues on Windows

Check the Audio Playback Devices

When you connect your hardware to your Windows computer, your operating system may secure your hardware equally the default soundcard for playback and recording. If this happens, the Serato software will non be able to access your hardware'southward audio carte du jour and therefore will non connect.

If you are using a Windows computer with supported hardware and it won't connect, try the following:

1. Shut all applications.
2. Navigate to 'Control Panel' > 'Sound'.
3. Select your estimator'due south internal sound bill of fare or speakers as the default playback device.
4. Select your reckoner's internal sound menu or microphone as the default recording device.
5. Check the Communications tab to run into if you need to ready the internal sound menu every bit the default device. (this is not always necessary, every bit with some Windows versions at that place is no option to ready a device in this tab)
6. Open your Serato software and try to connect your hardware.

Reinstalling USB Device Driver

To make certain your device drivers are being uninstalled and reinstalled correctly, follow this process:

1. Click 'Commencement'

2. Right Click 'Computer'

3. Click 'Manage'

4. Click on 'Device Director'

5. Click on 'Sound, Video & Game Controllers'

6. Make sure that your device appears here. Right click on the device, and click 'Uninstall'

7. If you come across another version of your device affixed with 'MIDI', right click on this device, and click 'Uninstall'

8. Unplug your device. After 10 seconds, reconnect your device. Your calculator should then endeavor to reinstall the commuter. In one case this has finished, the device will show up in 'Audio, Video & Game Controllers' again.

Update USB Drivers

Your computers USB drivers might be out of date. Check your figurer manufacturer's website to see if yous have the latest drivers installed.

Troubleshooting Connection Issues on Bone 10

Reset the MIDI connection

Try resetting the MIDI connection by post-obit these steps. This might exist needed if you take a form-compliant device and are connecting to Os X for the first time:

1. Disconnect your controller
2. Open up Audio MIDI Setup > Window > Show MIDI Window
3. Highlight the controller Icon > Click 'Remove Device'
4. Reconnect the controller and examination its connection inside Serato DJ

You tin can also attempt removing/deleting the current MIDI connection by doing the post-obit:

1. Disconnect your controller > open Audio MIDI Setup > Window > Prove MIDI Window

2. Click CONFIGURATION (driblet down bill of fare adjacent to 'add device') > Select "Edit Configuration" > DELETE ALL PREVIOUS MIDI CONFIGURATIONS

3. Click CONFIGURATION (drop down carte next to 'add device') > Select "Edit Configuration" > create a "New Configuration" > Name information technology "Untitled"

4. Reconnect the controller and examination its connection inside Serato DJ

Create a new MIDI/Sound configuration

1. Close all Serato applications but keep your hardware continued
2. Open Applications > Utilities > Audio MIDI setup > Window (upward top on menu bar) > Show MIDI Window
3. Reset the Change Configuration drib downwardly from 'Default' to 'New Configuration'
4. Proper name the configuration the name of your controller
5. Commencement Serato DJ and cheque if your controller is connecting.

Note: Even interface devices with no physical MIDI controls (similar the Denon DS1) may benefit from the new MIDI configuration step higher up.

Remove Third-Political party MIDI Drivers

1. Open a Finder window.

2. Click on your Macintosh Hard disk bulldoze.

3. Click on the Library binder.

4. Click on the Sound folder.

5. Open the MIDI Drivers folder.

6. Motility any one-time drivers to your desktop or into a folder somewhere for safe keeping. You may need these if you nevertheless apply that specific hardware so have note of their location, simply it's important to empty the folder for this step (and non just copy them out).

7. Restart your computer.

Farther Technical Support

Whether you are a customer or dealer, if you already own a Rane DJ product, or if y'all just have pre-sales questions, the Rane DJ technical support team is available to help!

Visit the link below to connect with any of the post-obit support options: online customs support, telephone support, email back up.

• dj.rane.com/support

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Source: https://www.noterepeat.com/products/2016-07-06-18-34-50/928-rane-sixty-two-sixty-four-troubleshooting-usb-connection-issues

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